Workflow hub
Build the workflow before you automate it.
A reliable review program is a small operating system: trigger, message, wait, remind, monitor, respond, learn. These guides focus on the mechanics.
Review request workflow
Map trigger, eligibility, channel, reminders, stop rules, ownership, and reporting.
Build the workflow →Automate Google review requests
A policy-aware process for automating neutral Google review outreach.
Automate requests →Review request timing
Choose timing based on service completion and customer context rather than arbitrary “best times.”
Choose timing →SMS & email templates
Neutral, short request templates that do not pressure customers for positive ratings.
Use the templates →